Fraud Operations Dashboards

*Requires use of the v6 API.

API Overview

The API Overview provides a summary of the riskiness of API calls and a breakdown of observed risky signals. The summary covers all products and all sites.

The data in this dashboard can be filtered by:

  • Timeframe
  • API Checkpoint Name
  • Funnel
  • Product
  • API Call Origin

API Overview Tiles

NameDescription
High Risk API CallsDisplays the number of API calls designated as High Risk.
Medium Risk API CallsDisplays the number of API calls designated as Medium Risk.
Low Risk API CallsDisplays the number of API calls designated as Low Risk.
Total API CallsDisplays the total number of API calls. The total number of calls may exceed the sum of the low, medium, and high risk tiles because it includes calls where risk level could not be determined.
API Call Risk OverviewDisplays the API call volume by the calls' designated risk level.
Risky SignalsDisplays the volume of the detected high risk signals that caused High Risk API calls to receive that designation.


Account Opening

The Account Opening page contains two dashboards: AO Overview and Segment Analysis.

The AO Overview tab provides a summary of the high risk Account Opening interactions, including information on the reason(s) for the high risk designation, and the involved devices.

The data in this dashboard can be filtered by:

  • Timeframe
  • API Checkpoint Name
  • Funnel
  • Product
  • API Call Origin

The Segment Analysis tab provides details on the paths taken by users designated as high or low risk, allowing for comparison between them.

The data in this dashboard can be filtered by:

  • Timeframe
  • API Checkpoint Name
  • Funnel
  • Product
  • API Call Origin

AO Overview Tiles

NameDescription
Individual High Risk ReasonsDisplays the overall distribution of reasons causing an API call to receive a high risk designation. The total of the numbers in this chart may exceed the total number of calls since reasons may be detected concurrently.
Individual High Risk Reasons Over TimeDisplays the overall distribution of reasons causing an API call to receive a high risk designation over time. The total of the numbers in this chart may exceed the total number of calls since reasons may be detected concurrently.
Concurrent High Risk ReasonsDisplays the overall distribution of concurrently detected high risk signals. The chart treats each combination of concurrently detected signals separately. For example, a detection of [Signal A]+[Signal B] would listed separately from [Signal A]+[Signal B]+[Signal C].
Concurrent High Risk Reasons Over TimeDisplays the overall distribution of concurrently detected high risk signals over time. The chart treats each combination of concurrently detected signals separately. For example, a detection of [Signal A]+[Signal B] would listed separately from [Signal A]+[Signal B]+[Signal C].
High Risk DevicesDisplays the overall distribution of high risk devices by their operating system.
High Risk Devices Over TimeDisplays the overall distribution of high risk devices by their operating system over time.

Segment Analysis Tiles

NameDescription
Average Segment Count by RiskDisplays the average number of segments in sessions of each risk level.
Average Segment Count by Risk Over TimeDisplays the average number of segments in sessions of each risk level over time.
Average Segment Count by SignalDisplays the average number of segments in sessions where the specified high risk signal was detected.
Average Segment Count by Signal Over TimeDisplays the average number of segments in sessions where the specified high risk signal was detected over time.
High Risk Step SankeyDisplays the paths high risk users took to progress through the application and the frequency each path was taken
Low Risk Step SankeyDisplays the paths low risk users took to progress through the application and the frequency each path was taken


Account Defense

The Account Defense page contains two dashboards: AD Overview and Segment Analysis.

The AD Overview tab provides a summary of the high risk Account Defense interactions, including information on the reason(s) for the high risk designation, and the involved devices.

The data in this dashboard can be filtered by:

  • Timeframe
  • API Checkpoint Name
  • Funnel
  • Product
  • API Call Origin

The Segment Analysis tab provides details on the paths taken by users designated as high or low risk, allowing for comparison between them.

The data in this dashboard can be filtered by:

  • Timeframe
  • API Checkpoint Name
  • Funnel
  • Product
  • API Call Origin

AD Overview Tiles

NameDescription
Individual High Risk ReasonsDisplays the overall distribution of reasons causing an API call to receive a high risk designation. The total of the numbers in this chart may exceed the total number of calls since reasons may be detected concurrently.
Individual High Risk Reasons Over TimeDisplays the overall distribution of reasons causing an API call to receive a high risk designation over time. The total of the numbers in this chart may exceed the total number of calls since reasons may be detected concurrently.
Concurrent High Risk ReasonsDisplays the overall distribution of concurrently detected high risk signals. The chart treats each combination of concurrently detected signals separately. For example, a detection of [Signal A]+[Signal B] would listed separately from [Signal A]+[Signal B]+[Signal C].
Concurrent High Risk Reasons Over TimeDisplays the overall distribution of concurrently detected high risk signals over time. The chart treats each combination of concurrently detected signals separately. For example, a detection of [Signal A]+[Signal B] would listed separately from [Signal A]+[Signal B]+[Signal C].
High Risk DevicesDisplays the overall distribution of high risk devices by their operating system.
High Risk Devices Over TimeDisplays the overall distribution of high risk devices by their operating system over time.

Segment Analysis Tiles

NameDescription
Average Segment Count by RiskDisplays the average number of segments in sessions of each risk level.
Average Segment Count by Risk Over TimeDisplays the average number of segments in sessions of each risk level over time.
Average Segment Count by SignalDisplays the average number of segments in sessions where the specified high risk signal was detected.
Average Segment Count by Signal Over TimeDisplays the average number of segments in sessions where the specified high risk signal was detected over time.
High Risk Step SankeyDisplays the paths high risk users took to progress through the application and the frequency each path was taken
Low Risk Step SankeyDisplays the paths low risk users took to progress through the application and the frequency each path was taken


Investigation

The Investigation page contains four dashboards: Population, By Identity ID, By Registered User ID, and By Device ID.

The Population dashboard provides a risk and signal summary for a specified population of users.

The data in this dashboard can be filtered by:

  • Timeframe
  • Product
  • Overal Risk Level
  • AO Risk Level
  • AD Risk Level
  • Signal Name
  • Concurrent Signals
  • API Checkpoint Name
  • Funnel
  • ASN Name
  • Country
  • City
  • Zip Code
  • API Call Origin

The (Investigation) By Identity ID, By Registered User ID, and By Device ID tabs allow you to research activity associated with a particular Identity ID, Registered User ID or Device ID to see information regarding session history, signals detected, associations and observed behavior.

Each dashboard requires the specifying of a single ID (of the designated type).

The By ID dashboards do not contain general filters because of their highly focused nature.

Population Tiles

NameDescription
ResultsDisplays the total number of results matching the specified criteria.
Overall High RiskDisplays the percent of the total results with an overall high risk designation.
Overall Medium RiskDisplays the percent of the total results with an overall medium risk designation.
Overall Low RiskDisplays the percent of the total results with an overall low risk designation.
Risk ScorecardDisplays the risk breakdown, by product, for the specified population.
Signal ScorecardDisplays the volume of detected signals for the specified population. Only signals with true values show here.
Signal Scorecard Over TimeDisplays the volume of detected signals for the specified population over time. Only signals with true values show here.
Population DetailsDisplays the ID, risk, and signal data associated with the specified population.

By Identity Tiles

NameDescription
Identity ID OverviewDisplays an overview of the session(s) associated with the specified ID, including details of the associated API call(s) and response(s).
Related by Device IDDisplays similar information to the Overview tile, but for IDs related by Device ID.
Related by Registered User IDDisplays similar information to the Overview tile, but for IDs related by Registered User ID.
Observed BehaviorProvides detail regarding each interaction associated with the specified Identity ID (ex: what was interacted with, how it was interacted with, for how long, etc.)

By Registered User ID Tiles

NameDescription
Registered User ID OverviewDisplays an overview of the session(s) associated with the specified ID, including details of the associated API call(s) and response(s).
Related by Device IDDisplays similar information to the Overview tile, but for IDs related by Registered User ID.
Observed BehaviorProvides detail regarding each interaction associated with the specified Registered User ID (ex: what was interacted with, how it was interacted with, for how long, etc.)

By Device ID Tiles

NameDescription
Device ID OverviewDisplays an overview of the session(s) associated with the specified ID, including details of the associated API call(s) and response(s).
Related by Registered User IDDisplays similar information to the Overview tile, but for IDs related by Registered User ID.
Observed BehaviorProvides detail regarding each interaction associated with the specified Device ID (ex: what was interacted with, how it was interacted with, for how long, etc.)

By Alias ID Tiles

NameDescription
Alias ID OverviewDisplays an overview of the session(s) associated with the specified ID, including details of the associated API call(s) and response(s).
Related by Device IDDisplays similar information to the Overview tile, but for IDs related by Device ID.
Related by Registered User IDsDisplays similar information to the Overview tile, but for IDs related by Registered User ID.
Observed BehaviorProvides detail regarding each interaction associated with the specified Device ID (ex: what was interacted with, how it was interacted with, for how long, etc.)

Link Analysis

Link Analysis summarizes the number of links (i.e., relationships) observed between a single device and it's associated Identity IDs, Registered User IDs, Sessions, and (Hashed) IP Addresses.

For example, you can see things like the number of times a single device was linked to a large number of (Hashed) IP addresses, drill-in to see the involved Device IDs, and then drill-in to a particular Device ID to investigate it's associations.

The data in this dashboard can be filtered by:

  • Timeframe
  • Funnel
  • Product
  • API Checkpoint Name
  • API Call Origin

Link Analysis Tiles

NameDescription
One Device with n Identity IDsDisplays the number of times a link was found between a single device and one or more Identity IDs, by the count of linked Session IDs. It also displays the counts of sessions associated with those links by risk level and in total.
One Device with n Registered User IDsDisplays the number of times a link was found between a single device and one or more Registered User IDs, by the count of linked Session IDs. It also displays the counts of sessions associated with those links by risk level and in total.
One Device with n Session IDsDisplays the number of times a link was found between a single device and one or more Session IDs, by the count of linked Session IDs. It also displays the counts of sessions associated with those links by risk level and in total.
One Device with n (Hashed) IP AddressesDisplays the number of times a link was found between a single device and one or more (Hashed) IP Addresses, by the count of linked Session IDs. It also displays the counts of sessions associated with those links by risk level and in total.